Terms & Conditions

Effective 2026 

By scheduling or attending therapy sessions at Luya Counseling, you agree to the following terms and conditions:

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1. Services

• Luya Counseling provides private mental health therapy and counseling.

• Services are provided by Wagner Larson Silva, PIP.

• Therapy is voluntary, and clients may withdraw consent or discontinue services at any time.

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2. Appointments and Cancellations

• Appointments must be scheduled in advance.

• Cancellations or rescheduling require at least 24 hours’ notice.

• Late cancellations or missed sessions will be charged the late/missed session.

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3. Payment

• Payment is due at the time of service unless prior arrangements are made.

• Accepted forms: [cash, check, credit/debit, insurance.].

• Clients are responsible for any fees not covered by insurance.

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4. Confidentiality

• Client information is kept confidential in accordance with HIPAA and professional ethical standards.

• Information is shared only with consent or as legally required.

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5. Telehealth / Online Sessions

• If using telehealth services, you acknowledge that remote therapy has inherent risks (e.g., technology failure, privacy limits).

• You consent to telehealth as a mode of service delivery.

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6. Limitation of Liability

• Therapy is intended to support mental health and wellness, not substitute emergency care.

• Luya Counseling is not liable for outcomes or decisions made by clients during or after therapy sessions.

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7. Emergencies

• In case of a mental health emergency, contact 911 or your local crisis line immediately.

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8. Changes to Terms

• Luya Counseling reserves the right to update these terms. Clients will be notified of major changes via email or website.